If your item is faulty, we’re happy to offer you an exchange or a refund within 30 days of purchase or delivery.

If more than 30 days have passed since purchase or delivery, we may be able to repair your faulty item, provided it is still within its warranty period (normally 12 months from purchase unless stated otherwise by the manufacturer).


Please bear in mind, we don’t offer exchanges, refunds, or repairs if your item is faulty due to accidental damage, neglect, misuse, or normal wear and tear.